Orders and quotations
Catalogue information, variation pricing and quotation validity are presented at the time the document is created. An order remains unpaid until the transfer and payment slip are verified.
Customer details
The customer is responsible for entering correct names, contact details, subscription activation emails, product selections, quantities and payment references.
Payment
The exact invoice amount must be transferred to the stated account using the invoice number as the reference. Payment processing begins after Pro CODE reviews the submitted slip.
Documents and access
Invoice, quotation and slip links are intended for the relevant customer. Links and access tokens must not be shared publicly.
Support
Support scope, warranty and subscription duration follow the selected product or package variation shown in the order document.